Naad Wellness is located in Kundli, Sonipat. Since I had heard alot about that from last one year specially, I wanted to experience the same. After the experience, I was impressed with their ambiance service, hospitality, therapies , nutritious food and treatments.
There are different aspects of the experience that deserve separate space on our platforms. Now, this one is very important. We were curious to know about the concept and reason behind Naad Wellness. Naad Wellness is one of the rare luxury wellness properties in Delhi NCR. I must say this one scores very high points in its niche.
Plunge Pool at Naad Wellness
To satisfy our curiosity, I had an interaction with the Co Founder and Master mind behind Naad Wellness Mr. Manoj Khetan.
Mr. Manoj Khetan, Co Founder Naad Wellness
Here is the interaction
What was the inspiration behind Naad Wellness
We wanted to serve people who needed treatment on well being. Initially we were planning for a 100 bedded hospital. But then we decided to take care of people whom we make well and who would love to come back to us for a good reason. We wanted to create a system where people come and go willingly with a positive aura and feeling. So, we decided on Yoga, Naturopathy and Ayurveda along with hospitality.
How do you make yourself different from other wellness centres?
Our USP is that we offer a combination of both Naturopathy and Ayurveda. Both doctors consultation is taken followed by the final treatment course of the guest. Our therapies are also a combination of both Naturopathy and Ayurveda. We also have Turkish Hummam and Salt cave that removes negative energy and brings positivism. Abhyangam is a seven posture therapy which is followed here only.
What are your marketing strategies
It is mainly word of mouth. Its been around 2.5 years since we became operational. There is small segment of people who understand wellness. People who come here want to come again and we are happy about that. You can say that guests come here for a wellness vacation. We provide different unique experiences to our repeat guests so that they remain interested and every time they get a different feel.
A happy employee leads to a happy guest. How do you keep your employees happy?
Our mantra is time management. No employee is allowed to take any stress. I have given free hand to our employees. Just do your work on time and rest will fall in place. Even the decor is done by the employees themselves. I do not micro manage.
Mr. Manoj said, you better ask the employees themselves. They will tell you. Indeed employees service proved that they were happy. Everyone was there with a genuine smile on the face along with a passion to serve. There was a common thing that came out which was that they are given a free hand. There is no pressure. Even during Corona pandemic, none of the employees were ousted and no salary cuts were there. They were all emotionally attached to the system.
Anything else you would like to say
Every guest is same for us. Rules are for every one be it anybody. Time is important and applies to all. Diets and therapies need to be followed. As soon as you enter this vicinity, your body and mind calms down and you come in the relaxing mode. (This was so true!)
We buy all the raw material ourselves and ensure that they are of premium quality. All therapy oils and cooking oils are extracted in front of us from high quality raw material. Special and unique thing is that the taste we get in food is mainly because of farm fresh vegetables and premium quality spices and oils that we are sourcing ourselves under our supervision.
Indeed, it was a pleasure speaking with Mr. Manoj Khetan. We had already realized about his being strong willed and determined attitude through his driving on a rough and tough road where he drove seamlessly as we followed him on our way to Naad Wellness. Indeed he has strong leadership skills that are reflecting in overall functioning of the system- polite and courteous service, great food, spic and span sparkling clean ambiance, therapies, Doctor interactions and so much more.
Nidhi KM
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